Terms + Conditions

 

THE DOG WALKER LTD AGREEMENT FOR SUPPLY OF OUR SERVICES

This Agreement applies to all services supplied by The Dog Walker Ltd or its Contractor/s ("TDWL").

1.0 SUPPLY OF SERVICES

1. We undertake to visit your home at the address specified by you in the Client Profile Form for the supply of dog walking specified on that form.

The following are not included in our fee:
(a) Any additional time and cost involved due to accident or illness of your pet/s; and/or:
(b) Additional purchases necessary (e.g. food or medicine) to enable us to satisfactorily perform our services in terms of this Agreement.

1.1 You confirm that our fees for any additional services to be provided by TDWL have been disclosed to you and that you have accepted those fees.

1.2 Fees are payable in advance.

2. DURATION

This Agreement will come into effect upon signature terms of this Agreement and will terminate upon completion of our last visit to your home.

3. KEYS

You will provide TDWL with access to your home for the sole purpose of picking up and dropping off your dog(s). If you have an alarm system installed in your home, you will let us have a code to disable the system with every visit to your home. We undertake to enable the system after every visit to your home.

4. YOUR WARRANTIES AND INDEMNITIES

4.1 You indemnify us against all damage and liabilities arising of whatsoever nature during the term of this Agreement and caused by your pet/s, persons visiting your home or any other cause whatsoever, except damage and liabilities arising from our negligence or willful misconduct.

4.2 You warrant that your pet/s are in good robust health unless you advise otherwise.

4.3 You agree that any claim against us arising from supply of our services in terms of this Agreement shall not exceed the value of our services in terms of this Agreement.

4.4 Nothing in this Agreement is intended to contract out of the provisions of the Consumer Guarantees Act 1993, except to the extent permitted by the Act.

5. DOG MANNERS

In the event that your dog/s become a threat to our safety due to aggressive behavior, a threat to other animals or a general nuisance in any other way, you authorize TDWL to return the dog/s to your home if we are unable to contact you to agree on an alternative arrangement.

6. OUR UNDERTAKING

We shall provide our services as agreed upon in this Agreement in a reliable and trustworthy manner.

7. SEVERABILITY

If any part, term or provision of this Agreement is found to be unenforceable or rendered to be ineffective, then such provision shall be severed without affecting the enforceability of the rest of this Agreement.

8. WAIVER

If we exercise or fail to exercise any right or remedy available to us in terms of this Agreement, this shall not prejudice our rights in exercising that or any other right or remedy unless expressly waived by us in writing.